Privacy Policy

Greenweave Eco Solution
Website: https://greenweaveeco.com/
Effective Date: July 29, 2026

Privacy Policy

At Greenweave Eco Solution, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit greenweaveeco.com, purchase our products, or interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

  • Full Name

  • Company Name (if applicable)

  • Email Address

  • Phone Number

  • Billing Address

  • Shipping Address

  • Country and Region

  • Account Login Information

  • Order History

Payment Information

Payments are processed securely through trusted third-party payment providers.

We do not store your complete credit card, debit card, or banking information on our servers.

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP Address

  • Browser Type

  • Operating System

  • Device Information

  • Pages Visited

  • Time Spent on Pages

  • Referral Source

  • Cookies

  • Analytics Data

2. How We Use Your Information

We use your information to:

  • Process and deliver orders

  • Manage your customer account

  • Respond to enquiries

  • Provide customer support

  • Improve our website and services

  • Personalise your shopping experience

  • Send order confirmations and shipping updates

  • Prevent fraud and unauthorised transactions

  • Comply with legal obligations

With your consent, we may also send promotional emails, newsletters, and product updates.

3. Cookies

Greenweave Eco Solution uses cookies to:

  • Improve website performance

  • Remember your preferences

  • Analyse website traffic

  • Provide personalised content

  • Improve shopping experience

You may disable cookies through your browser settings, although some website features may not function properly.

4. Payment Security

Your payment security is important to us.

All online payments are encrypted using SSL (Secure Socket Layer) technology.

Payments are processed through secure third-party payment gateways that comply with industry security standards.

Greenweave Eco Solution never stores your complete payment card information.

5. How We Protect Your Information

We implement appropriate technical and organisational security measures, including:

  • SSL Encryption

  • Secure Hosting Environment

  • Firewall Protection

  • Regular Security Monitoring

  • Malware Protection

  • Access Control

  • Password Encryption

  • Secure Database Management

While we take every reasonable precaution, no method of online transmission or electronic storage is completely secure.

6. Sharing Your Information

We do not sell, rent, or trade your personal information.

Your information may only be shared with trusted service providers such as:

  • Payment Processors

  • Shipping & Logistics Partners

  • Website Hosting Providers

  • Email Marketing Services

  • Analytics Providers

  • Government Authorities (when legally required)

All third parties are expected to maintain appropriate confidentiality and security standards.

7. International Data Transfers

If you access our website from outside Bangladesh, your information may be processed in countries where our service providers operate.

By using our website, you consent to such transfers in accordance with applicable data protection laws.

8. Data Retention

We retain your personal information only for as long as necessary to:

  • Complete transactions

  • Provide customer support

  • Meet legal obligations

  • Resolve disputes

  • Enforce our agreements

When information is no longer required, it will be securely deleted or anonymised.

9. Your Rights

Depending on your local laws, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Update your details

  • Request deletion of your information

  • Restrict processing

  • Withdraw consent

  • Request a copy of your stored information

To exercise these rights, please contact us.

10. Marketing Communications

If you subscribe to our newsletter, we may occasionally send:

  • Product announcements

  • Promotions

  • Sustainability updates

  • Company news

You may unsubscribe at any time using the unsubscribe link included in our emails.

11. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, content, or policies of external websites.

We encourage you to review their privacy policies before providing personal information.

12. Children’s Privacy

Greenweave Eco Solution does not knowingly collect personal information from children under the age of 13.

If we become aware that such information has been collected, we will promptly delete it.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices or legal requirements.

The latest version will always be available on our website with the updated effective date.

14. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us.

Greenweave Eco Solution

Website: https://greenweaveeco.com/

Email: info@greenweaveeco.com

Phone: +8801615244515,+8801749226426,+8801943301166

Address: Dhaka, Bangladesh

Your Trust Matters

Greenweave Eco Solution is committed to protecting your privacy, securing your personal information, and providing a safe, transparent, and trustworthy shopping experience. Whether you’re purchasing eco-friendly bamboo products, areca leaf tableware, or sustainable packaging solutions, you can shop with confidence knowing that your information is handled responsibly and securely.