Shipping Policy

Greenweave Eco Solution
Website: https://greenweaveeco.com/
Effective Date: July 29, 2026

Shipping Policy

At Greenweave Eco Solution, we are committed to delivering your eco-friendly products safely, efficiently, and on time. This Shipping Policy outlines our order processing, shipping methods, delivery timelines, and other important shipping information.

1. Order Processing

  • Orders are processed on business days (Monday–Friday), excluding weekends and public holidays.

  • Most in-stock orders are processed within 1–3 business days after payment confirmation.

  • Custom, bulk, or made-to-order products may require additional processing time.

  • Orders placed after business hours will be processed on the next business day.

2. Shipping Coverage

We currently offer:

  • Nationwide shipping across Bangladesh

  • International shipping to selected countries (subject to destination availability)

If your country is not listed during checkout, please contact us for assistance.

3. Delivery Time

Estimated delivery times are:

Bangladesh

  • Dhaka City: 1–3 business days

  • Outside Dhaka: 2–5 business days

  • Remote Areas: 3–7 business days

International Orders

  • Asia: 5–10 business days

  • Europe: 7–15 business days

  • North America: 7–15 business days

  • Australia & Oceania: 7–15 business days

  • Other Regions: 10–20 business days

Delivery times are estimates and may vary due to customs clearance, courier delays, weather conditions, or other unforeseen circumstances.

4. Shipping Charges

Shipping costs are calculated based on:

  • Delivery location

  • Package weight and dimensions

  • Shipping method selected

  • Order value

The final shipping cost will be displayed during checkout before payment is completed.

Free shipping promotions may be offered from time to time and will be clearly stated on our website.

5. Order Tracking

Once your order has been shipped, you will receive:

  • An order confirmation email

  • A shipping confirmation email

  • Tracking information (where available)

You can use the tracking number provided to monitor the progress of your shipment.

6. International Shipping

For international orders:

  • Customers are responsible for any applicable customs duties, import taxes, VAT, or other fees imposed by their country’s customs authorities.

  • Customs clearance procedures may cause delays beyond our control.

Please check your country’s import regulations before placing an order.

7. Delivery Address

Customers are responsible for providing a complete and accurate shipping address.

Please ensure that your:

  • Name

  • Phone number

  • Street address

  • City

  • Postal code

  • Country

are entered correctly.

Greenweave Eco Solution is not responsible for delays or failed deliveries resulting from incorrect or incomplete address information.

8. Failed Delivery

If a delivery cannot be completed because:

  • The recipient is unavailable

  • The address is incorrect

  • The package is refused

the courier may return the shipment to us.

Additional shipping charges may apply for reshipment.

9. Damaged or Lost Shipments

If your package arrives:

  • Damaged

  • Incomplete

  • Lost during transit

please contact us within 48 hours of receiving (or expected receipt of) your order.

To help us investigate, please provide:

  • Your order number

  • Photos of the package and damaged items (if applicable)

  • A brief description of the issue

We will work with the shipping carrier to resolve the matter as quickly as possible.

10. Shipping Delays

Although we aim to deliver orders promptly, delays may occur due to circumstances beyond our control, including:

  • Extreme weather

  • Public holidays

  • Customs inspections

  • Transportation disruptions

  • Natural disasters

  • Political events

  • Courier service interruptions

We appreciate your patience and understanding in these situations.

11. Bulk & Wholesale Orders

Large-volume or wholesale orders may require:

  • Additional processing time

  • Special packaging

  • Freight shipping arrangements

Our team will contact you with the estimated production and delivery schedule after confirming your order.

12. Sustainability Commitment

As part of our commitment to protecting the environment, we strive to use:

  • Recyclable packaging materials

  • Eco-friendly packing solutions

  • Minimal plastic packaging whenever possible

Our goal is to ensure your products arrive safely while reducing environmental impact.

13. Contact Us

If you have any questions regarding shipping or delivery, please contact us.

Greenweave Eco Solution

Website: https://greenweaveeco.com/

Email: info@greenweaveeco.com

Phone: +8801615244515,+8801749226426,+8801943301166

Address: Dhaka, Bangladesh

Our Promise

We are dedicated to delivering high-quality, eco-friendly products with reliable shipping, transparent communication, and exceptional customer service. Every order is handled with care to ensure it reaches you safely while supporting a more sustainable future.